Privacy & Cookies

Privacy Policy

Last updated: December 2025

1. Introduction

Wizzy App ("we", "us", "our", or "Company") operates the wizzyapp.dk website and mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

2.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Date of birth
  • Bank account information (for prize claims only)
  • Profile image/avatar

2.2 Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as:

  • Your computer's Internet Protocol address (e.g. IP address)
  • Browser type and version
  • Pages you visit, time and date of your visit, and the time spent on those pages
  • Device identifiers
  • Referral source information

3. Use of Data

Wizzy App uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues and fraud
  • To process prize claims and payments
  • To send promotional communications (with your consent)

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@wizzyapp.dk

Cookie Policy

1. What Are Cookies?

Cookies are small pieces of data stored on your device when you visit a website or use an application. They help websites and apps remember information about you, such as your login status, preferences, and browsing history. Cookies can be either "session cookies" (temporary, deleted when you close your browser) or "persistent cookies" (stored on your device until they expire or you delete them).

2. Types of Cookies We Use

2.1 Essential/Functional Cookies

These cookies are necessary for the Service to function properly. They enable core functionality such as authentication, session management, and security. Without these cookies, you would not be able to access your account or use the Service.

2.2 Analytics and Performance Cookies

We use analytics and performance cookies to understand how you use our Service and to monitor application performance. These include:

  • Google Analytics 4: Tracks page views, user behavior, and traffic patterns (essential)
  • PostHog: Collects detailed behavioral analytics, custom event tracking, and performance monitoring (essential)

2.3 Error Monitoring Cookies

Sentry: Captures error logs, exception details, and session replay information to help us identify and fix technical issues. This includes stack traces and user interaction data (essential).

2.4 Preference Cookies

These cookies remember your preferences and settings, such as language choice and display preferences (light/dark mode).

3. Third-Party Services

Our Service uses third-party services that may set cookies:

  • Google Analytics 4: Google's analytics service (Privacy Policy: https://policies.google.com/privacy)
  • PostHog: Behavioral analytics platform (EU data residency)
  • Sentry: Error monitoring and performance tracking
  • Google OAuth: For authentication (Privacy Policy: https://policies.google.com/privacy)

4. Cookie Management

Most web browsers allow you to control cookies through their settings. You can:

  • View which cookies are set
  • Block cookies from specific sites
  • Delete cookies when you close your browser
  • Block all cookies

Please note that disabling cookies may affect the functionality of our Service. Essential cookies cannot be disabled without impacting the Service's core functionality.

5. Data Residency & GDPR

We are committed to GDPR compliance. Our analytics and error monitoring services are configured with EU data residency to ensure your personal data is processed in accordance with European data protection regulations. We do not transfer personal data outside the EU without appropriate safeguards.

6. Contact Us

If you have questions about our use of cookies, please contact us at support@wizzyapp.dk

Wizzy App is owned and operated by:
CJ Digital ApS
CVR 42036684
Skæphøj 54, 8680 Ry
Denmark